How to reset your Help4 Network password securely Print

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Use the password-reset flow whenever you do not know your client-area password or want to replace it.

  1. Open the client-area login page and select Forgot Password?.
  2. Enter the email address on the account and submit the request.
  3. Open the reset email from Help4 Network and use its link before it expires.
  4. Create a unique password and sign in with the same account email.

For your protection, Help4 staff will not ask you to send a password in a ticket, email, chat, or text message. Use a password manager when possible and do not reuse a password from another website.

If the reset email is not visible, check Spam and Promotions first. Request one new reset email rather than using an older link. If delivery still fails, open a support request and include the account email plus the time of the reset request.


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